The organization makes every effort to complete the booked trips on time and in a professional manner. The company’s vessels and coaches meet all of the safety requirements set forth by law for these tours.
Third-party liability insurance protects passengers. Every boat tour includes a sufficient number of life jackets for adults and children, as well as a first-aid kit.
At least half an hour before the stated departure time, passengers should arrive at the embarkation location.
At least one adult should accompany underage passengers, who will be responsible for their safety and supervision.
Pregnant women should inform the crew or personnel of their pregnancy in order to receive appropriate care.
Passengers are responsible for keeping their personal belongings and money they may carry safe. The owner company bears no responsibility for the potential loss of property.
Customers must pay the entire ticket amount in order to secure their reservations.
The ticket cost is not returned in the event of a passenger cancellation. Participation in the tour on a different day is feasible if spaces are available and the firm is notified at least two days in advance.